Excellent service. Melissa was a rock star

Had an amazing time here at Shottenkirk today John got his new truck was very happy with it. Thank you salesman Peter for taking care of us. Great job! John was a difficult customer and you kept him smiling 😀

Aiden was a great salesman and got me into the vehicle I wanted with a great deal. The entire staff was very welcoming and professional from start to finish. I will be back to do business with these guys for sure and highly recommend to anyone looking for a new vehicle. Thank you to all the guys who helped me (Anthony, Aryan, and Aiden) yall are the best.

Buying a vehicle is not an enjoyable process as it takes way too long, typically an entire day and most of the times you have a sales person that is pushy and trying to sell all the extras available. I defer the entire process to my husband but naturally, he wanted me to join him as the vehicle was for me. He had done quite a bit of research already on pricing which is the reason we made the hour and a half trek to Granbury. And it was worth it. Miranda was amazing! She was thorough in asking for the appropriate info and didn’t try to sway us one way or another but was friendly and expedited the process for us as much as she possibly could and shared our timely expectation with the team and they all did their part, from Brian to Mike who made the process as smooth as it could possibly be. Mike was so awesome in getting us the best financing options and having us sign paperwork in record time. Overall, this has been one of the BEST car buying experiences ever and it’s coming from a person who hates the process. Thanks Miranda, Mike and Brian!!

The staff made my car buying experience very easy and quick

The whole process was easy and didn’t take up my whole day. Easy to deal with

The service writer was extremely knowledgeable and coordinated my work, parts availability and scheduling seamlessly.

Bought new tires and had them installed. Great deal. No unexpected charges. Very fast.

Took my new F150 in for its first oil change, had an appointment, the service department was very courteous , professional & expedient, was in and out under 40 minutes

Excellent customer service with above and beyond personal attention. Great experience, and will refer to others.

There was a recall on my vehicle and they came out to my house immediately and took care of it

Had the best experience working with Peter. He made buying my VW Arteon a breeze. Even with bad credit they made it work. I highly recommend working with Peter.

My mother was in need of a car and had shown prior interest in a ford bronco. We ended up stopping by and being greeted by Devon Hubbard. All staff at Shottenkirk’s was over the top and wonderful to work with. I can honestly say I will be getting all of my future cars from here!

Fastest service we ever encountered at a Ford service department. We are 100% satisfied and we will return for future service

Even though I didn’t end up purchasing a vehicle, Peter was extremely attentive, answered all my questions, and provided excellent customer service throughout the process. Great guy definitely one of the best salesman for sure.

Great place, everything was smooth and easy, Carson was very nice to work with and very knowledgeable and I would highly recommend!

Beau S, our salesman and Mike in finance were very nice and made the experience so quick and painless. The service was better than we expected, and we could not be happier with our new Expedition. Beau truly made the buying experience wonderful. Mike explained all the finance info for us and provided wonderful feedback about our purchase. We are grateful to have been taken care of so well. We had very low expectations going to Shottenkirk, but these guys made it the best experience we had ever had purchasing a new car.

Another great overall service from Shottenkirk Ford Granbury Service Center, which is why I am a loyal customer. Especially because of the excellent service I continually get from Service Center Rep Melissa. She is always professional, friendly and helpful, and keeps me updated on the status of my vehicle. Also, the same great service from the Service Center Cashier Kathy. I will continue to recommend Shottenkirk Ford to family, friends, business colleagues & associates. Jon G.

Pick up and return delivery of Bronco were greatly appreciated plus all maintenance services were all done well .. Thank You All‼️‼️

Friendly people good at what they do honest and what they say and do