Exceptional service, went above and beyond to assist men with my service. They even picked up and delivered my truck. Excellent communication. Highly recommended ford service department

Service on time, reliable and accurate. Answered all questions satisfactory. Good experience.

I dropped off my vehicle, it took just as long as they said it would take. Their staff is always awesome!

Doing business, was good I would like to have my family and friends. Come here Troy was my sales associate. Finance manager, Brandon is a very nice guy

Great service. Friendly staff. Will not go anywhere else.

Peter was efficient and very friendly. Overall a great experience.

The service I receive from this dealer is excellent. My service advisor, Matt J. is awesome. Highly recommend.

Peter was great! He helped us navigate the deal quick and easy. We would recommend and will come back in the future. Thank you Peter!!

Peter Arguijo was really helpful while purchasing a Ford-150!

Even though we couldn’t get a deal today they didn’t pressure or try to sell me something just to sell me something.

Savannah was very helpful when we brought our Bronco in for a recall repair. She went above and beyond by sending someone out to pick up our vehicle, which made the process much easier and more convenient for us. We really appreciate the excellent customer service and the effort Savannah made to accommodate our needs. Thank you, Savannah, and Shottenkirk Ford Granbury! - Juan L.

I have to say that I have been extremely impressed with the individuals that I have interacted with during this experience of purchasing not one but two vehicles at the Ford dealership. They have been so kind, personable and really have worked hard to change my opinion of the Shottenkirk Company. My first encounter with this particular company in Weatherford was awful back in 2021. We swore that we would never do business with them again however it’s always a good thing to give people a second chance and to let things go and we have been very pleased. So even if you’ve had a bad experience in the past, please give these guys a chance here in Granbury you’ll be glad that you did. Huge thank you to Saleman Todd what a wonderful man and Lexus in financing is a breath of fresh air such a kind person..

A Shottenkirk representative made a warranty repair call at my home. The representative was very professional and performed the warranty service in a very timely manner.

Peter got us into a new card and he was great help! Would highly recommend him and Shottenkirk ford!

Carson took care of us highly recommended

Peter was extremely helpful and very kind, I totally recommend coming here and buying a car from him!

If you visit this dealership, I personally recommend walking right past Peter and finding literally any other sales associate in the building. By Peter I mean the Warran Buffet of Used cars. I talked to Peter for a WEEK about this truck. I confirmed with him the day before that I was coming. I texted him again when I left Houston and told him I was actively making the 4.5-hour drive and would arrive around 1:00. I finally arrive. Truck? Sold. Peter? Missing. Not a text. Not a call. Not even a “Hey man, probably turn around before you burn $100 in diesel driving across Texas for absolutely no reason.” Nothing. At first I was confused about where Peter could possibly be. Then later, I overheard the finance manager say his name and finally spotted the elusive Peter in his natural habitat. And that’s when I overheard him telling some young guy and his girlfriend that he had “plenty of money” and didn’t need their business. Ohhhhhhh. Everything suddenly made sense. Guys, Peter isn’t actually a car salesman. Apparently I had accidentally been dealing with the Warren Buffett of used cars. I owe this man an apology. Here I was expecting things like communication, customer service, and maybe a heads-up before driving 4.5 hours to buy a truck that was already sold. I had no idea I was dealing with a captain of industry. Peter apparently just works at the dealership recreationally. Commission? Meaningless. Customers? Optional. Following up? For poor people. Phone calls? His assistant probably handles those. The dealership is apparently just somewhere Peter goes between Berkshire Hathaway shareholder meetings to remind regular people how much money he has. I can only assume his morning routine consists of checking the S&P 500, moving a few million dollars between accounts, having breakfast with Warren Buffett, and then heading into the dealership to tell 22-year-olds he doesn’t need their business. And you know what? Respect. Imagine achieving such extraordinary financial independence that you can work in sales and openly announce that you don’t need customers. That’s not a salesman. That’s generational wealth with a name tag. Peter, some free advice from someone clearly significantly less financially sophisticated: The richest guy in the room usually has the least to prove. Nobody asked how much money you had. Nobody questioned your net worth. Nobody needed to see a brokerage statement. You could have $10 million in the bank, or you could have $62 in checking and a Klarna payment due Friday. We don’t know. And that’s the beautiful part: nobody cares. I just wanted the damn truck. Watching a grown man flex his alleged financial success on some young dude and his girlfriend while actively working a sales floor was honestly worth part of the drive. Forbes needs to update the list immediately: 1. Elon Musk 2. Larry Ellison 3. Peter from the dealership 4. Warren Buffett Warren has officially been bumped. Brian and the other sales associate, however, were fantastic. They found me another truck, put together a deal, treated me well, and completely salvaged what should have been a terrible experience. Those guys deserve five stars. Peter deserves something even better: A seat on the board of Berkshire Hathaway. Godspeed, Warren Buffett of used cars. Never let customer service distract you from building the empire. Your the coolest guy my dude!

Peter Arguijo did an excellent job describing everything that was going to happen and what to expect. He didn’t try to over sale or put me into a vehicle I didn’t want to be. He was honest and straightforward about everything and transparent about what to expect. I appreciate professional communication and attention to detail as a veteran and a return customer to Shottenkirk Ford. He helped me understand how the process works and understand how Premium + and LoJack works and all entails and how to utilize points.

Kane answered all my questions and got me into a vehicle I will be very happy with.

Great service