I can't say enough great things about my experience with Medi at Shotttenkirk Ford of Granbury! From the moment I walked in, Medi made me feel welcome and treated me like family. Buying a vehicle can be overwhelming, but Medi made the entire process smooth, stress-free, and actually enjoyable. Medi took the time to answer all of my questions, listened to what I wanted, and went above and beyond to make sure I found the perfect vehicle. I never felt pressured or rushed, and I truly appreciated the honesty, patience, and genuine care throughout the entire experience. If you're looking for someone who truly cares about their customers, I highly recommend asking for Medi. Thank you for going the extra mile and making this one of the best car-buying experiences I've ever had. I absolutely love my new vehicle and couldn't be happier!

5 stars goes to Tyler with the Service department! He’s phenomenal & so easy to work with every time. We appreciate him!

Very convenient with pick up and drop off. Being old school I will still stop by when I need service.

Grant was so nice and very helpful. We called ahead of time and he greeted us at door. Had truck we were interested in pulled up so we could look at it. Offered us a deal and we drove off very pleased and Happy!!!! Thank-You Grant for all your help and answering our questions. Looking forward to doing business with you again in future.

Oil change. Waited for my vehicle and only took about 35 minutes. No upsales. Pleasant experience.

In for routine service on my Bronco. They took the truck back on time completed the service quickly washed the truck and had it out front. Followed up with a couple of concerns in a professional manner.

They were super accommodating, even picked my vehicle up and delivered it back to my driveway when it was finished. Clear and constant communication as well.

Found the car I had spent months looking for here so I made the far drive to go out and see it. Medi was who contacted me and she was amazing from beginning to end. By far the fastest I have ever been in and out of a dealership. Best experience I’ve had at a dealership thanks to my girl Medi and her team!

Best Dealership to buy a Ford !! The service team is 100% The Best in NorthEast Texas

Tyler was my service advisor and he was great. Got my truck taken care of quickly and kept in contact throughout the process. They even brought it back to my house when the work was complete.

No one will work harder for you.

Recall repair, prompt courteous service.

Shottenkirk Service Dept did a great job during my recent service visit. Absolutely no waiting for service check-in. Once check-in the vehicle was returned in a reasonable amount of time. Thank you.

Did a great job servicing my RV with oil change and checking everything.

Peter Arguijo is an exceptional salesman. My husband is a retired veteran and I am retired also. Even though we came in on a tight budget, he helped us find the truck that made our needs! I highly recommend him, especially towards the retired community. He will help you stay within your budget and treat you with respect and honesty! thanks again!

There was a recall on my truck. They picked it up at my shop and returned it when finished.

Friendly folks, great service. Highly recommended. Jeff the delivery dude is awesome.

Their mobile service is a great option.

Gabriel is a great salesman although I did not buy a vehicle there he had did what he can to give me options what I need to do. Most salesman would brush me off and he did not. I will reach to Gabriel once I am ready to purchase. i definitely recommend him to purchase a vehicle great personality.

A terrific place to buy, trade in, or service a car! Staff go out of their way to meet your needs!! A great experience!!! Greg Dickerson was fantastic to work with!! If you are Orin need of a vehicle, you should ask for Greg!!!